Terms of Service

Last updated: August 23, 2026

1. Acceptance of Terms

By accessing and using BytyBuy ("Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Service Description

BytyBuy provides a shopping agent service that helps users purchase products from Chinese e-commerce platforms (such as 1688, Taobao, Pinduoduo) and arrange international shipping.

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

4. Orders and Payments

  • All orders are subject to acceptance and availability
  • Prices are subject to change without notice
  • Payment must be received before order processing
  • We reserve the right to refuse or cancel any order

5. Shipping and Delivery

We arrange shipping through third-party carriers. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.

6. Returns and Refunds

Due to the nature of our service, all sales are final. However, if you receive damaged or incorrect items, please contact us within 7 days of delivery.

7. Prohibited Items

You may not use our Service to purchase or ship any of the following:

  • Items that are illegal under the laws of the origin or destination country
  • Counterfeit goods, replicas, or imitations that infringe the intellectual property or trademark rights of any third party
  • Items prohibited by customs regulations, shipping carriers, or international sanctions
  • Weapons, ammunition, hazardous materials, or other restricted items

We do not condone or facilitate the purchase of counterfeit or infringing goods. We reserve the right to refuse, cancel, or report any order that we believe involves prohibited or infringing items, and to suspend accounts that violate this policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of BytyBuy and is protected by copyright laws.

9. Limitation of Liability

BytyBuy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our service. Our total liability shall not exceed the amount you paid for the service.

10. Indemnification

You agree to indemnify and hold harmless BytyBuy from any claims, damages, or expenses arising from your use of our service or violation of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the appropriate courts.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: support@bytybuy.com
  • Website: bytybuy.com